About For Textured Hair
Why was For Textured Hair founded?
For Textured Hair was founded with the vision of normalizing and celebrating textured hair in all its forms. We aim to inspire confidence in wearing your hair with pride and to create products that make it easy to care for and love your natural hair. With a focus on quality, care, and ingredients that truly make a difference, we offer haircare that provides moisture, strength, and shine—without compromise.
Where are your products made?
For Textured Hair is based in Stockholm, Sweden. Our haircare products are developed and manufactured in Sweden, using carefully selected, nutrient-rich ingredients and maintaining high standards of quality at every step of the process.
The products
I see that FTH products are 80-90% natural. Why aren't they all 100% natural?
Our products are made with natural and plant-based ingredients, but we also use a few safe, scientifically developed ingredients to ensure the product’s effectiveness, stability, and longevity. We always strive to use as high a percentage of naturally derived ingredients as possible—without compromising on quality or results.
Are FTH products nut-free and gluten-free?
Yes, our products are free from nuts and gluten. If you have a specific allergy, we recommend checking the ingredient list on each product, where all ingredients are always listed in detail.
Are your products vegan and cruelty-free?
Yes, all our products are 100% vegan and not tested on animals.
What is the pH level of FTH products?
Our products are pH-balanced with a pH level of 4.5–5.2 – the same range that hair and skin naturally have. This helps maintain the hair’s protective layer, reduce damage, and prevent dryness.
Do your products contain added fragrance or essential oils?
No, our products are fragrance-free and do not contain essential oils.
What is the durability of FTH products?
Unopened products have a shelf life of up to 36 months. After opening, we recommend using the product within 6 months for optimal effectiveness and freshness. All products are labeled with a symbol indicating the period of use after opening.
Which hair types are For Textured Hair products designed for?
For Textured Hair is developed for all types of textured hair – from loose to tight textures. Our products are formulated to provide the right balance of moisture, nourishment, and definition, whether you’re looking for more volume or long-lasting definition.
If you have a lot of hair (high density, thick strands, or longer lengths), you may need to use more product in your routine for the best results.
If your hair is finer or has lower density, a smaller amount is often enough to achieve light volume and movement.
My hair feels stiff and the products don’t absorb – what should I do?
If your hair feels rough, stiff, or like the products aren’t really absorbing, it may be a sign of buildup on the hair. Sometimes your hair needs a fresh start with a clarifying shampoo. This helps remove product residue, buildup, and metals that accumulate over time.
For best results, we recommend clarifying about once every four weeks. This allows your hair to better absorb moisture and nutrients from your products, leaving it softer and more hydrated again.
How often should I use a clarifying shampoo?
Sometimes your hair needs a fresh start. A clarifying shampoo helps remove product residue, buildup, and metals that accumulate over time. For best results, we recommend clarifying about once every four weeks. This helps your hair absorb moisture and nutrients from your products more effectively, allowing them to work at their best.
Is For Textured Hair suitable for children?
Yes, our products are gentle and can be used on children aged 3 and up with textured hair. They are fragrance-free and formulated without harsh chemicals, essential oils, citric acid, parabens, sulfates, silicones, phthalates, or synthetic colorants – in accordance with EU cosmetic regulations.
Shipping
How much does shipping cost?
Within Sweden, we ship with DHL tracked delivery for 59 SEK. We offer free shipping on orders over 300 SEK.
How long does delivery take?
Delivery normally takes 1–2 business days after your order has been dispatched from our warehouse.
Orders placed before 10:00 a.m. are packed and shipped the same day, while orders placed after 10:00 a.m. are shipped the next business day.
Please note that orders placed on weekends or public holidays will be shipped on the following business day.
How can I track my package?
Once your order has been shipped, you’ll receive an email with a tracking number and link so you can easily follow your delivery.
What happens if I don’t pick up my package?
If a package is returned to us because it wasn’t collected, a fee of 150 SEK will be charged for shipping and handling.
Unclaimed packages are not covered by the right of withdrawal.
Returns and Right of Withdrawal
How do I cancel my purchase or return an item?
You have the right to cancel your purchase within 14 days in accordance with the Swedish Distance Selling Act.
Please contact us by email at info@fortexturedhair.com
within 14 days of receiving your order and include your order number.
We’ll then provide you with return instructions.
How much does return shipping cost?
Return shipping has a fixed cost of 100 SEK, paid by the customer.
What is required for a return to be approved?
The item must be unused, undamaged, and returned in its original packaging.
Before we can approve your return, we ask that you send a photo of the package and product showing that everything is in proper condition.
When will I receive my refund?
Refunds are issued within 14 days after the returned item has been received and approved by our warehouse.
The refund will be made to the same payment method used for your purchase.
What should I do if my item is faulty or damaged?
If you’ve received a faulty or damaged item, please contact us as soon as possible at info@fortexturedhair.com
and include clear photos of the issue.
We handle complaints in accordance with applicable consumer protection laws.
Contact
How can I contact you, and when will I receive a response?
You can reach us most easily at info@fortexturedhair.com
(or by filling out the form below).
We always aim to respond within 1–2 business days.